Parties

1. Company: Real Food Rating Pty Ltd ABN 14 688 565 568,  PO Box 332, Rose Bay NSW 2029. Email: hello@realfoodrating.com.

2. Client: The person or legal entity identified as the Client in the applicable Order Form.

Order of precedence

If the documents forming the Agreement conflict, the following order applies: the Order Form; any expressly identified special terms; this Master Services Agreement; the applicable Certification Guidelines; and the Badge Usage Guidelines. Product-specific commercial terms in an Order Form prevail over this Agreement only to the extent of the inconsistency.

Contents

1. Definitions and interpretation

1.1 Definitions

Agreement: the applicable Order Form, this Master Services Agreement, the applicable Certification Guidelines, the Badge Usage Guidelines and any special terms expressly incorporated by the Order Form.

Badge Usage Guidelines: the Real Food Rating Certification Badge Usage Guidelines, version 1.0 effective 21 August 2026, or a later version that applies under clause 6.6 and has been notified to the Client.

Business Day: a day other than a Saturday, Sunday or public holiday in New South Wales.

Certification Guidelines: the version of the Company’s certification criteria and assessment requirements identified in the Order Form or certification decision.

Certification Mark: the specific badge, logo, score mark or other certification identifier awarded by the Company to a Certified Product.

Certification Period: the period for which certification of a Certified Product remains valid, commencing on the issue date and ending on the expiry date stated in the certification decision.

Certified Product: a Product that the Company has confirmed in writing satisfies the applicable Certification Guidelines and for which the Company has awarded a Certification Mark.

Client Materials: Product information, formulations, images, brand assets, trade marks, packaging, claims, evidence and other materials supplied by or for the Client.

Commencement Date: the date specified in the Order Form, or if none is specified, the date the last party signs the Order Form.

Confidential Information: information disclosed by or for a party that is identified as confidential or would reasonably be understood to be confidential, including methodologies, formulations, supplier information, commercial terms, testing records and business information.

Fees: the fees and other amounts specified in the Order Form or otherwise agreed in writing.

Guideline Change: a change to the Certification Guidelines or Badge Usage Guidelines made under clause 6.5 or clause 6.6.

Insolvency Event: in relation to a party, bankruptcy, liquidation, administration, receivership, a compromise or arrangement with creditors, inability to pay debts when due, cessation or threatened cessation of business, or an analogous event in any jurisdiction, other than a solvent restructuring approved in writing by the other party.

Intellectual Property Rights: all present and future rights in copyright, trade marks, designs, patents, confidential information, know-how, domain names and other intellectual property rights, whether registered or unregistered.

Material Product Change: a change to a Product’s ingredients, formulation, ingredient source, processing, manufacturing site, nutrition information, claims, packaging or intended market that may reasonably affect its certification, score, Certification Mark or consumer interpretation.

Order Form: a Certification Services Order Form signed or otherwise accepted by the parties that identifies the Client, Products, Service Package, Fees and other commercial terms.

Product: a food product identified in an Order Form or otherwise accepted in writing by the Company for assessment.

Serious Integrity Event: suspected fraud, falsified or materially misleading evidence, an undisclosed Material Product Change, a product recall or material safety concern, unlawful or materially misleading use of a Certification Mark, or conduct that creates a serious risk to consumers or the integrity of the certification program.

Service Package: the certification and related services selected in the Order Form.

Services: the services described in the Order Form and Schedule 1.

Term: the initial term and any renewal term stated in or determined under clause 6.

1.2 Interpretation

(a) Headings are for convenience only. The singular includes the plural and vice versa. A reference to a person includes an individual, company, partnership, trust, association and government body.

(b) Including and similar expressions do not limit the words that precede them. A reference to legislation includes amendments and replacements. Amounts are in Australian dollars and times are Sydney time.

(c) If an obligation is due on a day that is not a Business Day, it is due on the next Business Day. An obligation received after 5.00 pm is taken to be received on the next Business Day.

(d) No provision is interpreted against a party merely because that party prepared it.

2. Engagement and scope

2.1 The Client engages the Company to provide the Services during the Term, and the Company accepts that engagement, subject to the Agreement.

2.2 The Company will perform the Services with due care and skill and assess Products in good faith against the applicable Certification Guidelines.

2.3 Only services expressly included in the Order Form are included. Additional work, Products, assessment rounds, testing, consulting or marketing services require written agreement and may attract additional Fees.

2.4 The Company may use suitably qualified employees, contractors, assessors, laboratories and professional advisers to provide the Services. The Company remains responsible for their performance and must ensure they are subject to appropriate confidentiality obligations.

2.5 Any stated assessment or delivery timeframe is an estimate unless the Order Form expressly states that it is guaranteed. A timeframe is extended by delays in receiving complete information, evidence, samples, approvals or payment from the Client.

3. Application and assessment

3.1 The Client must submit the information and evidence reasonably required by the Company, which may include ingredient lists, ingredient percentages, nutrition information panels, processing details, supplier specifications, claims, certifications, product images, samples and laboratory evidence.

3.2 The Company may request clarification, additional evidence or independent verification where information is incomplete, inconsistent, higher-risk or otherwise insufficient to support a certification decision.

3.3 Assessment outcomes are based on the applicable Certification Guidelines, the information reasonably available at the assessment date and the Company’s professional judgement. The Company does not guarantee that a Product will qualify or receive a particular score or Certification Mark.

3.4 The Company will provide the Client with a written decision. If a Product qualifies, the decision will identify the Product, score or certification outcome, approved Certification Mark, issue date, expiry date and any conditions.

3.5 The Client may request one reconsideration within 10 Business Days after a decision by providing corrected information, new evidence or a clear explanation of an alleged assessment error. A reconsideration does not include reformulation consulting or repeated assessment unless agreed in writing.

3.6 The Company’s decision following reconsideration is final for that application, without limiting any rights that cannot lawfully be excluded.

4. Client obligations

4.1 The Client warrants that all Client Materials are complete, accurate, current and not misleading, and that it has authority to provide them and permit their use for the Services.

4.2 The Client remains solely responsible for Product safety, quality control, recalls, legal compliance, labelling, advertising and marketing claims in every market where the Product is supplied.

4.3 The Client must respond within a reasonable time to information requests and must not withhold information that could reasonably affect an assessment or certification decision.

4.4 The Client must notify the Company before a changed Product is manufactured, promoted or supplied using a Certification Mark and, in any event, as soon as reasonably practicable after becoming aware of a Material Product Change.

4.5 The Client must notify the Company within 2 Business Days after becoming aware of a Product recall, material safety incident, regulatory investigation, substantiated consumer harm allegation or significant labelling or advertising non-compliance concerning a Certified Product.

4.6 The Client must maintain records reasonably sufficient to demonstrate continued conformity during the Certification Period and provide them on reasonable request.

4.7 The Client must maintain insurance appropriate to its business and Products throughout the Term and Certification Period, including public and product liability insurance with a reputable insurer, and provide reasonable evidence of current cover on request.

5. Fees and payment

5.1 The Client must pay the Fees in the amounts and at the times stated in the Order Form. A monthly payment option is an instalment arrangement for the minimum Term and is not a month-to-month agreement unless the Order Form expressly says otherwise.

5.2 Unless stated otherwise, invoices are due within 14 days. The Company may delay commencement or suspend non-urgent Services if an undisputed amount remains overdue for 5 Business Days after written notice.

5.3 Fees for assessment work already commenced or completed are non-refundable, including where a Product does not qualify, unless the Order Form states otherwise or the Company has materially breached the Agreement.

5.4 If prepaid Services have not commenced and the Company terminates other than for the Client’s breach, the Company will refund the unused portion of the relevant prepaid Fees, excluding completed assessment work and committed third-party costs.

5.5 The Client must raise a genuine invoice dispute within 10 Business Days after receipt and pay any undisputed amount on time. The parties must work in good faith to resolve the disputed amount.

5.6 Overdue amounts accrue simple interest daily at the Reserve Bank of Australia cash rate target plus 4% per annum, capped at the maximum lawful rate, from the due date until paid.

6. Term, renewal and changes

6.1 The Agreement begins on the Commencement Date and continues for the initial Term stated in the Order Form, unless terminated earlier under clause 14.

6.2 Unless either party gives written notice of non-renewal at least 30 days before the end of the current Term, the Agreement renews for successive 12-month terms.

6.3 The Company will use reasonable efforts to send a renewal reminder and any renewal pricing at least 45 days before the renewal date. If the Company does not send that reminder on time, the Client may give notice of non-renewal at any time before the renewal date.

6.4 The Company may change Fees only from the start of a renewal term by giving at least 30 days’ written notice, unless the Client expressly agrees otherwise.

6.5 The Certification Guidelines applicable to a Product are the version identified in its certification decision. The latest Guidelines apply on renewal. During a Certification Period, the Company may make a Guideline Change that is reasonably required by law, credible new safety evidence or certification-integrity concerns, after giving reasonable notice and, where appropriate, a reasonable transition period.

6.6 The Badge Usage Guidelines applicable to a Product are the version identified in the Order Form or certification decision. The latest version applies on renewal. During a Certification Period, the Company may update the Badge Usage Guidelines where reasonably required by law, changes to Certification Mark artwork or production standards, or certification-integrity concerns, after giving reasonable notice and, where appropriate, a reasonable transition period. A materially adverse change does not apply during the current Certification Period unless required by law or reasonably necessary to protect consumers or certification integrity.

6.7 The Company may update this Agreement for a future renewal term by giving at least 30 days’ notice. A materially adverse change does not apply during the current Term unless required by law or agreed in writing.

6.8 Renewal of the Agreement does not automatically renew certification of a Product. Each Product must complete the applicable renewal assessment before its Certification Period is extended and continued Certification Mark use is confirmed in writing.

7. Intellectual Property

7.1 The Company retains all Intellectual Property Rights in the Real Food Rating methodology, Certification Guidelines, assessment processes, scoring systems, reports, templates, website content and Certification Marks. No ownership transfers to the Client.

7.2 The Client retains all Intellectual Property Rights in its Client Materials. The Client grants the Company a non-exclusive, royalty-free licence during the Term to use Client Materials to perform the Services and, to the extent authorised under clause 9, to list and promote Certified Products.

7.3 Neither party may register or challenge the other party’s trade marks, remove ownership notices or represent that it owns the other party’s Intellectual Property Rights.

7.4 A party must promptly notify the other of suspected unauthorised use of the other party’s Intellectual Property Rights relevant to the Agreement.

8. Certification Mark licence

8.1 Once a Product becomes a Certified Product and while the Client is not in material default, the Company grants the Client a limited, non-exclusive and non-transferable licence to use only the awarded Certification Mark for that Certified Product during the Certification Period. The licence may be suspended or revoked only in accordance with the Agreement.

8.2 The Badge Usage Guidelines and any conditions in the certification decision are binding conditions of the licence in clause 8.1, not optional recommendations. Marketing, introductory or explanatory language in the Badge Usage Guidelines does not make a requirement optional. The Client must not alter, recolour, distort, combine or use a Certification Mark in a way that is inaccurate, misleading or broader than the certified Product and scope.

8.3 The Client must obtain the Company’s written approval before the first packaging production run using a Certification Mark and after any material packaging redesign. The Company may withhold approval where the proposed use does not comply with the Agreement, may mislead consumers or may harm the Certification Mark or certification program. Approval concerns correct Certification Mark use only and is not approval of regulatory compliance or other Product claims.

8.4 The Client may permit its manufacturers, designers, distributors and retailers to reproduce an approved Certification Mark solely as its service providers or sales-channel partners for the Certified Product. The Client remains responsible for their compliance and this does not create a sublicence or independent certification right.

8.5 The Client must not use a Certification Mark in a general corporate email signature, corporate profile or other context that could imply certification of the Client or its entire product range unless the use clearly identifies the specific Certified Product and is approved in writing.

8.6 The Client may use only certification descriptions and statements approved in writing by the Company. Certification does not, by itself, authorise a personal endorsement, professional approval, medical or nutrition claim, regulatory approval claim, whole-brand claim or statement that independent experts assessed the Product. Any approved statement must accurately identify the specific Certified Product, the certifying entity and the scope of the certification decision.

8.7 If the Company identifies unauthorised, inaccurate or misleading use of a Certification Mark or certification statement, the Client must immediately stop the affected use and correct or remove it within the period reasonably specified by the Company. The Company may require immediate removal where the use involves a Serious Integrity Event or a material risk of consumer deception or harm.

9. Marketing and directory

9.1 During the Certification Period, the Client may accurately promote the Certified Product and use the Company’s name only as permitted by the Agreement. The Client must not imply that the Company has approved Product safety, regulatory compliance, medical benefits or claims outside the certification decision.

9.2 The Client grants the Company a non-exclusive, royalty-free licence to use the Client’s approved brand name, Product name, logo, packaging images, Product images, descriptions, website links and social handles to provide included directory, website, application, newsletter, social media and other promotional Services.

9.3 The Order Form and any certification activation or directory form constitute the Client’s approval for the uses described there. Any additional paid campaign, testimonial, case study or media release requires the approvals stated in the Order Form or separate written agreement.

9.4 Promotional timing, placement and editorial presentation are subject to reasonable scheduling, platform availability and brand standards. Unless expressly guaranteed in the Order Form, the Company does not guarantee publication dates, audience reach, engagement, sales or media coverage.

9.5 Each party must ensure public statements about the certification are accurate and not misleading and comply with applicable advertising and consumer protection laws.

9.6 Except as expressly permitted by the Agreement, the Client must not issue a public announcement about the parties’ relationship or describe the Company as its partner, sponsor, adviser or endorser without the Company’s prior written approval.

10. Monitoring, testing, suspension and revocation

10.1 The Company may conduct reasonable monitoring during the Certification Period, including reviewing publicly available packaging and marketing, requesting updated information or samples, and investigating credible concerns.

10.2 Where reasonably necessary, the Company may request independent laboratory testing or other verification. The Client bears the cost of evidence it is required to provide. If the Company independently commissions testing, the Company bears the cost unless the testing identifies a material non-conformance, false or misleading evidence or an undisclosed Material Product Change, in which case the Company may recover reasonable, documented testing costs from the Client.

10.3 The Company may immediately suspend assessment, certification or Certification Mark use while investigating a Serious Integrity Event, overdue Fees or a reasonable concern that a Product no longer meets the Certification Guidelines. The Company must give written notice and reasons as soon as reasonably practicable.

10.4 After considering available evidence, the Company may reinstate certification, impose reasonable corrective conditions, change the awarded Certification Mark or revoke certification. The Company must give written reasons for a revocation.

10.5 The Client may request reconsideration of a suspension or revocation within 5 Business Days by supplying new or corrected evidence. An urgent suspension remains in force during reconsideration where reasonably necessary to protect consumers or certification integrity.

11. Confidentiality and information handling

11.1 Each party must keep the other party’s Confidential Information confidential, use it only for the Agreement and protect it using reasonable security measures.

11.2 A party may disclose Confidential Information to its employees, contractors, assessors, laboratories, insurers, financiers and professional advisers who need it for the Agreement and are subject to confidentiality obligations, or where disclosure is required by law.

11.3 The obligations do not apply to information that is public without breach, was lawfully known before disclosure, is independently developed without use of the Confidential Information, or is lawfully received from another person without a duty of confidence.

11.4 Where legally permitted, a party required to disclose Confidential Information must give prompt notice and reasonable assistance to limit the disclosure.

11.5 On request after termination, a party must return or securely destroy the other party’s Confidential Information, except for secure archival copies required for law, insurance, audit, dispute or certification-integrity records.

11.6 Confidentiality obligations continue for 5 years after disclosure and indefinitely for trade secrets, proprietary methodologies and information that remains confidential by nature.

11.7 Each party must comply with applicable privacy laws in handling personal information. The Company may retain assessment records for as long as reasonably required for certification, insurance, legal and audit purposes.

12. Warranties and disclaimers

12.1 Each party warrants that it has authority to enter into the Agreement. The Company warrants that it has authority to grant the Certification Mark licence and will provide the Services with due care and skill.

12.2 The Client warrants that the Products and Client Materials comply with applicable laws; do not infringe third-party rights; and that all information, evidence and claims supplied to the Company are complete, accurate, current and not misleading.

12.3 Certification means only that, based on the information and evidence reasonably available at the assessment date, the Company determined that the Product met the applicable Certification Guidelines and awarded the stated Certification Mark.

12.4 Certification is not food-safety approval, regulatory approval, medical advice, endorsement of claims outside the certification decision, insurance against liability, or a guarantee of commercial results.

12.5 Except for guarantees, warranties or rights that cannot lawfully be excluded, all other implied conditions and warranties are excluded to the maximum extent permitted by law.

13. Liability and indemnities

13.1 Nothing in the Agreement excludes, restricts or modifies a right, guarantee or remedy that cannot lawfully be excluded, including under the Australian Consumer Law.

13.2 Where permitted by law, the Company’s liability for a failure to comply with a non-excludable guarantee is limited, at the Company’s option, to supplying the Services again or paying the reasonable cost of having the Services supplied again.

13.3 Subject to clauses 13.1, 13.2 and 13.5, neither party is liable to the other for indirect or consequential loss, loss of profit, revenue, opportunity, goodwill, anticipated savings or business interruption arising from the Agreement, whether in contract, tort or otherwise.

13.4 Subject to clauses 13.1 and 13.5, the Company’s aggregate liability arising from or relating to an Order Form is limited to the greater of $10,000 and the Fees paid or payable under that Order Form in the 12 months preceding the event giving rise to liability.

13.5 The exclusions and cap in clauses 13.3 and 13.4 do not apply to fraud, wilful misconduct, death or personal injury caused by negligence, infringement of the other party’s Intellectual Property Rights, breach of confidentiality, the Client’s payment obligations, the Client’s obligations under clause 13.6, or liability that cannot lawfully be limited.

13.6 The Client indemnifies the Company and its officers, employees and contractors against claims (including third-party claims), proceedings, liabilities, losses, damages, penalties or fines to the extent lawfully indemnifiable, and reasonable external costs and expenses, to the extent arising from: an unsafe, defective, recalled or unlawful Product; inaccurate, incomplete, false or misleading Client Materials; the Client’s Product claims or regulatory non-compliance; unauthorised or misleading use of a Certification Mark or certification statement; infringement by Client Materials; or the Client’s material breach of the Agreement.

13.7 The indemnity is reduced to the extent a loss was caused or contributed to by the Company’s negligence, wilful misconduct or breach. The Company must promptly notify the Client of a claim, take reasonable steps to mitigate loss and not settle a claim imposing an admission or non-monetary obligation on the Client without consent, not to be unreasonably withheld.

14. Termination and expiry

14.1 Either party may prevent renewal by giving at least 30 days’ written notice before the end of the current Term.

14.2 Either party may terminate for a material breach that is not remedied within 10 Business Days after written notice. The Company may terminate or suspend earlier for a Serious Integrity Event, an Insolvency Event affecting the Client, repeated breach or an overdue undisputed amount that remains unpaid after the notice period in clause 5.2.

14.3 The Client may terminate if the Company commits a material breach that cannot be remedied or fails to remedy it under clause 14.2. The Company must refund any prepaid Fees for Services not commenced, less completed work and committed third-party costs.

14.4 On expiry or revocation of a Product’s certification, or expiry or termination of the Agreement, the Client must immediately stop producing new packaging bearing the relevant Certification Mark and remove it from digital marketing within 5 Business Days, unless the Company directs a shorter period because of law, safety, misleading conduct or a Serious Integrity Event.

14.5 For ordinary expiry or non-renewal, the Client may sell through packaging produced while certification was valid for up to 6 months, provided the Product remains unchanged, continues to meet the Certification Guidelines, all Fees are paid and there is no safety, legal or integrity concern. There is no sell-through right following revocation for a Serious Integrity Event unless the Company agrees in writing.

14.6 The Company may remove the Product from current directory and promotional channels after expiry, termination or revocation, but may retain accurate archival records identifying the period during which certification was valid.

14.7 Clauses concerning accrued payment rights, Intellectual Property Rights, confidentiality, disclaimers, liability, indemnities and dispute resolution, and any provisions intended by their nature to continue, survive expiry or termination.

15. Dispute resolution

15.1 Before commencing court proceedings, a party must give written notice describing the dispute. Senior representatives must meet or confer in good faith within 10 Business Days to attempt resolution.

15.2 If the dispute is not resolved under clause 15.1, the parties must refer it to mediation in Sydney before commencing court proceedings. They must agree on a mediator within 5 Business Days after referral; failing agreement, either party may request the President of the Law Society of New South Wales to nominate a mediator. Each party must participate in good faith and be represented by a person authorised to settle the dispute. The parties share the mediator’s fees and nomination fee equally and otherwise bear their own costs. A party may commence court proceedings if the mediation has concluded without settlement or 20 Business Days have passed since referral and the mediation has not occurred despite that party’s reasonable efforts.

15.3 This clause does not prevent urgent interlocutory relief, action to protect Intellectual Property Rights or confidentiality, debt recovery for an undisputed amount, or action required to avoid a limitation period expiring.

16. GST

16.1 Unless expressly stated otherwise, Fees and other amounts are exclusive of GST.

16.2 If GST is payable on a taxable supply under the Agreement, the recipient must pay an additional amount equal to the GST at the same time as the underlying consideration, subject to receiving a valid tax invoice.

16.3 If an adjustment event occurs, the parties must make the appropriate adjustment and the supplier must provide any required adjustment note.

17. General

17.1 The Agreement contains the entire agreement concerning its subject matter and replaces prior communications on that subject. It does not affect a separate consulting, endorsement, product development, manufacturing or other agreement unless expressly stated.

17.2 A variation is effective only if made in writing and agreed by authorised representatives, except for changes expressly permitted by clause 6.

17.3 A party’s failure or delay in exercising a right is not a waiver. A waiver must be in writing and applies only to the specific matter stated.

17.4 If a provision is invalid or unenforceable, it is read down to the minimum extent necessary or severed without affecting the remainder.

17.5 The Client must not assign, novate or transfer the Agreement without the Company’s prior written consent, not to be unreasonably withheld. The Company may assign the Agreement to a related body corporate or a purchaser of all or substantially all of the certification business by giving written notice, provided the assignee assumes the Company’s obligations.

17.6 Neither party is liable for delay caused by circumstances beyond its reasonable control, excluding payment obligations. The affected party must promptly notify the other and take reasonable steps to minimise delay. If the delay continues for more than 60 days, either party may terminate the affected unperformed Services.

17.7 Notices must be in writing and sent to the notice details in the Order Form or subsequently notified details. Email notice is received when the sender receives a delivery confirmation or, if none, 4 hours after sending unless a non-delivery notice is received. Notices received after 5.00 pm are taken to be received on the next Business Day.

17.8 The Agreement may be accepted and signed electronically and in counterparts. The Order Form is the execution document; this website MSA does not require separate signature.

17.9 The relationship is that of independent contracting parties. Nothing creates a partnership, employment, agency, fiduciary or joint venture relationship.

17.10 Each party bears its own costs of negotiating and entering the Agreement. The Client may not set off amounts against Fees unless required by law or agreed in writing.

17.11 The Agreement is governed by the laws of New South Wales. The parties submit to the non-exclusive jurisdiction of the courts of New South Wales and the Commonwealth of Australia.

17.12 Except where the Agreement expressly states otherwise, the rights and remedies of a party are cumulative and do not exclude any rights or remedies available at law or in equity.

Schedule 1 – Services

This Schedule describes the standard service framework. The exact Products, Service Package, inclusions, Fees, timeframes and special terms are set out in the Order Form.

1. Certification services

• Review Product submissions against the applicable Certification Guidelines.
• Request clarification, supporting evidence or verification where reasonably required.
• Determine and communicate the certification outcome and any applicable Real Food Rating score.
• Provide written feedback and reasonable improvement guidance where included in the Service Package.
• Issue the approved Certification Mark and digital badge where a Product qualifies.

2. Certification Mark licensing

• Provide approved Certification Mark files for qualifying Products.
• Review initial packaging placement and other uses requiring approval under the Badge Usage Guidelines.
• Provide reasonable email support concerning correct Certification Mark use.

3. Directory listing

Unless the Order Form states otherwise, a Certified Product will be listed in the Company’s website directory and mobile application when operational after the Client supplies or approves the required listing content. A listing may include the Product and brand name, certification outcome, approved badge, Product image, brief description and link supplied or approved by the Client.

4. Marketing and promotional services

Marketing services are included only where expressly stated in the Order Form. Depending on the Service Package, these may include social media announcements, newsletter inclusion, marketing assets, copy support, brand features, articles, webinars or promotional collaboration. Timing, format and editorial treatment remain subject to clause 9.

5. Ongoing support and monitoring

• Email-based certification support as stated in the Order Form.
• Reasonable monitoring and change review during the Certification Period.
• Renewal reminders and annual reassessment using updated Product documentation.

6. Optional add-on services

Subject to separate written scope and Fees, optional services may include fast-track assessment, additional Products, laboratory testing, reformulation consulting, marketing strategy, content, social media, events, trade-show support and other agreed services.